DianadelaPena.com Photography

Refund Policy for DianadelaPena.com Photography:

Effective Date: 9/27/2023

At DianadelaPena.com Photography, we value your satisfaction and strive to provide you with the best possible photography experience. We understand that circumstances may arise where you need to request a refund. Please review our refund policy carefully to understand the terms and conditions.

1. Refund Eligibility:

Refunds will only be considered for payments made for photography sessions, products, or services directly booked through DianadelaPena.com Photography.

2. Refund Requests:

To initiate a refund request, you must contact us within [Number] days of the photography session or product purchase. All refund requests must be made in writing via email to [Email Address]. Please provide the following information in your refund request:Your full name and contact details. Date of the photography session or product purchase. Reason for the refund request, with any supporting documentation.

3. Refund Approval:

Refunds are approved at the sole discretion of DianadelaPena.com Photography. We will review each refund request on a case-by-case basis and may require additional information to process the request. Refunds will be considered for the following reasons:Cancellation of a booked photography session within our cancellation policy timeframe. Unsatisfactory quality of delivered photography products or services. Failure to provide the agreed-upon photography services due to circumstances beyond our control.

4. Refund Process:

If your refund request is approved, we will process the refund within 5-10 business days using the original payment method. You will receive an email notification once the refund has been processed.

5. Non-Refundable Items:

Certain items and services may be non-refundable. These include, but are not limited to:Digital downloads of photographs. Customized photography products or services that have been delivered as per the agreed-upon specifications.

6. Cancellation Policy:

If you need to cancel a scheduled photography session, please refer to our cancellation policy for details on any associated fees or refunds.

7. Contact Information:

For any questions or concerns regarding our refund policy, please contact us at support@russelldelapena.com or 1-951-877-4478.

Please note that this refund policy is subject to change without prior notice, and any updates will be posted on our website. It is your responsibility to review our refund policy periodically for any changes.

By booking our photography services or making a purchase from DianadelaPena.com Photography, you acknowledge and agree to abide by this refund policy.